How do I find my Tracking number
You’ll receive your tracking number via email as soon as your shipping label is generated. If you can’t find it, be sure to check your junk or spam folder.
Who is the shipping courier?
We ship all national and international orders using UPS.
I missed my delivery, what happens now?
Due to the high value of our products, all shipments require a signature. UPS will attempt delivery up to three times. If all attempts are missed, it becomes your responsibility to contact UPS to arrange redelivery or collection.
How can I change my delivery address?
Once your order has been shipped, we’re unable to change the delivery address directly. In some cases, we may be able to request an intercept with the courier, although this may incur additional charges. Please contact us if you need help with this.